Implementation
Infosilem has successfully managed more than 400 implementation projects of its modular scheduling solutions. The accumulated experience gained from all these implementations has led us to develop a complete and now proven implementation methodology that essentially positions Infosilem’s Professional Services as an extension of your scheduling operations.
We provide guidance and allow for hands-on experience at every step of your implementation project so that you acquire detailed knowledge of the software as well as a much greater appreciation of your scheduling operations.
We take pride in becoming an integral operative of your scheduling functions and in our ability to manage the implementation project to a successful conclusion. Our proven implementation methodology calls for the right personnel from Infosilem and the institution to embark on a joint venture from the very early project plan meeting all the way through to live support for the initial go-live run.
The result of our professionally managed implementations is a 98% client retention rate.
Our implementation plans include:
- Project Management
- Software Installation and Support
- Scheduling Operations Review
- Data Analysis
- End-User Training
- Systems Interface Analysis
- Live Support
